Frequently Asked Questions
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Do courses include project files? + −
Yes. When it makes sense for the lesson, we include timelines, presets, and starter assets so you can follow along and compare results.
Are there certificates? + −
You receive a completion certificate after finishing the quizzes and submitting the final project for the path.
What languages are supported? + −
Courses are in English with selected subtitles (availability varies by course). Common subtitle tracks include Spanish, German, French, Portuguese, and more.
Refund policy? + −
We offer a 14-day money-back guarantee if fewer than 20% of lessons were consumed. If you’re unsure, ask first—we’ll help you pick the right track.
How long do I have access to the course? + −
Access is available 24/7. Most programs come with long-term access so you can revisit updates and rewatch complex topics.
Do I need a powerful computer? + −
No. We provide performance-minded workflows (proxy editing, optimized codecs, render settings). A stronger machine helps, but it’s not required to learn effectively.
Can I switch learning paths later? + −
Yes. Many students start with fundamentals, then move into advanced color, motion, or YouTube packaging later. We can recommend the next step based on your goals.
How do payments work? + −
You can pay by card where available. If a transaction fails, try a different card or contact support—we’ll help resolve it quickly.
Is support available if I get stuck? + −
Yes. Use the “Ask a question” form on this page. Provide your timeline context (software, error, goal), and we’ll respond with actionable steps.
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